From the very first point of contact, we aim to ensure customers receive and appreciate a professional, courteous yet friendly approach from all of our staff.
We aim to build on this approach throughout the duration of any customer relationship and as such have carefully considered all contact points with customers. Fortunately our smaller size usually enables staff to have a personal knowledge of customers, and as such any enquiries or problems are dealt with both quickly, efficiently and in a friendly manner.
However professional our everyday service may be, the priority of all customers lies with the reliability of equipment together with service responsiveness and effectiveness should problems arise.
Modern vendors will only provide continuous reliability when they are serviced and maintained regularly - our operatives carry out routine replacement of parts subject to wear and tear, and our engineers also conduct random preventative service calls.